Itโs not about the nail!
Sometimes, ๐๐ต๐ฒ ๐ด๐ฟ๐ฒ๐ฎ๐๐ฒ๐๐ ๐ด๐ถ๐ณ๐ ๐๐ฒ ๐ฐ๐ฎ๐ป ๐ผ๐ณ๐ณ๐ฒ๐ฟ ๐๐ผ๐บ๐ฒ๐ผ๐ป๐ฒ ๐ถ๐ ๐๐ถ๐บ๐ฝ๐น๐ ๐ผ๐๐ฟ ๐ฝ๐ฟ๐ฒ๐๐ฒ๐ป๐ฐ๐ฒ and our willingness to listen without judgment or trying to fix things for them.
It's natural to want to jump in and solve problems, but often what people truly need is ๐ด๐ฐ๐ฎ๐ฆ๐ฐ๐ฏ๐ฆ ๐ธ๐ฉ๐ฐ ๐ค๐ข๐ฏ ๐ฆ๐ฎ๐ฑ๐ข๐ต๐ฉ๐ช๐ป๐ฆ ๐ข๐ฏ๐ฅ ๐ท๐ข๐ญ๐ช๐ฅ๐ข๐ต๐ฆ ๐ต๐ฉ๐ฆ๐ช๐ณ ๐ง๐ฆ๐ฆ๐ญ๐ช๐ฏ๐จ๐ด. The video "It's Not About the Nail" by Jason Headley brilliantly illustrates this point.
Link: https://www.youtube.com/watch?v=-4EDhdAHrOg
Let's remember to ๐ฏ๐ฒ ๐๐ต๐ฒ๐ฟ๐ฒ ๐ณ๐ผ๐ฟ ๐ผ๐๐ต๐ฒ๐ฟ๐ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ฎ๐ ๐๐ต๐ฒ๐ ๐ป๐ฒ๐ฒ๐ฑ most.
#Empathy #Listening #Support #NailedIt